VA Telehealth: How to See Your VA Provider by Video, Phone or App
Updated September 2026 · Checked against VA.gov and 38 CFR · Sources below
On this page
- What VA telehealth includes (video, phone, secure messaging, remote monitoring)
- Who can use VA telehealth
- How to schedule and join a VA Video Connect visit, step by step
- No copays for VA telehealth
- No device or internet? Digital Divide tablets and ATLAS sites
- Tele-mental health, tele-primary care and specialty telehealth
- Home Telehealth remote monitoring for chronic conditions
- VA apps worth installing (VA Health and Benefits, PTSD Coach, VA Health Chat)
- Troubleshooting and tech requirements
- What your state adds
- Common questions
What VA telehealth includes (video, phone, secure messaging, remote monitoring)
This section is being written. See the short answer above and the sources below for what is already confirmed.
Who can use VA telehealth
This section is being written. See the short answer above and the sources below for what is already confirmed.
How to schedule and join a VA Video Connect visit, step by step
This section is being written. See the short answer above and the sources below for what is already confirmed.
No copays for VA telehealth
This section is being written. See the short answer above and the sources below for what is already confirmed.
No device or internet? Digital Divide tablets and ATLAS sites
This section is being written. See the short answer above and the sources below for what is already confirmed.
Tele-mental health, tele-primary care and specialty telehealth
This section is being written. See the short answer above and the sources below for what is already confirmed.
Home Telehealth remote monitoring for chronic conditions
This section is being written. See the short answer above and the sources below for what is already confirmed.
VA apps worth installing (VA Health and Benefits, PTSD Coach, VA Health Chat)
This section is being written. See the short answer above and the sources below for what is already confirmed.
Troubleshooting and tech requirements
This section is being written. See the short answer above and the sources below for what is already confirmed.
What your state adds
Common questions
- How do I get a VA telehealth appointment?
- Ask your VA primary care or specialty team for a video or phone visit, or request one through the VA Health and Benefits app or VA.gov appointments tool. VA emails or texts you a VA Video Connect link before the visit.
- Is there a copay for VA telehealth?
- No. VA regulations exempt VA-provided telehealth visits from copays, regardless of priority group.
- Does the VA provide free tablets for telehealth?
- Yes, for veterans who lack a suitable device or internet. Ask your VA provider or social worker for a Digital Divide consult; VA can loan a data-enabled tablet and help with low-cost internet programs.
- What if I do not have good internet at home?
- VA's ATLAS program places private telehealth rooms at partner sites such as VFW and American Legion posts, and many VA clinics offer telehealth rooms for visits with distant specialists.
- Can I get VA mental health care by telehealth?
- Yes. Tele-mental health is VA's largest telehealth service, covering therapy, psychiatry and medication management by video or phone, including for rural veterans through Clinical Resource Hubs.
Sources
- VA does not charge copayments for VA-provided telehealth services (in-home video, VA Video Connect, telephone).
- VA Video Connect lets veterans meet with VA providers by secure video from any device with internet access.
- Through the Digital Divide Consult, VA can provide an internet-connected tablet on loan to veterans who lack a device or connectivity for telehealth.
- VA health care providers may practice telehealth across state lines regardless of where the veteran or provider is located.
- ATLAS sites are private telehealth spaces in community locations such as VFW and American Legion posts where veterans can meet VA providers by video.
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This guide is general information, not legal or financial advice, and Veterans Alliance is not affiliated with the U.S. Department of Veterans Affairs. Rules and rates change; the linked VA.gov pages are always the authoritative source.