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Every Gym Contract in This State Must Let a Deployed Member Cancel or Suspend

Arizona requires a health spa contract to provide that it can be cancelled or suspended by a member of the United States military — including the national guard and a reserve unit — who is serving on federal active duty and deployed outside the state. Notice can be posted, delivered, emailed or given through the spa’s website, and money paid under a cancelled contract must be refunded within thirty days.

Verified August 23, 2026

What this benefit is

Arizona requires a health spa contract to provide that it can be cancelled or suspended by a member of the United States military — including the national guard and a reserve unit — who is serving on federal active duty and deployed outside the state. Notice can be posted, delivered, emailed or given through the spa’s website, and money paid under a cancelled contract must be refunded within thirty days.

What it's worth: A statutory right to cancel or suspend, with a refund of monies paid within thirty days of a cancellation notice

  • The saving depends on the contract. The section caps the term of services at three years from the date the customer signs, so a long prepaid membership is where the money sits.
  • The deployment ground allows cancellation or suspension. Suspension is often the better choice for a member who intends to come back to the same spa.

Who is entitled to it

  • The cancellation right runs to the member who is deployed.
  • The other cancellation grounds in this section — a move of more than twenty-five miles, permanent disability, or death — are not limited to servicemembers, so a family member may still have a route out.
  • Your home is in Arizona.

Not sure whether that describes you?

Answer a few questions about this benefit specifically — we only ask what this one actually depends on, and we stop as soon as we know.

How to claim it

Deadline: When you are deployed outside the state, or on a qualifying move, disability or death
  1. 1Read your contract for the cancellation clause first. The section requires the contract itself to provide for these cancellations, so the wording should already be in the document you signed.
  2. 2Check you are inside the deployment ground: a customer who is a member of the United States military, including a member of the national guard or a reserve unit, serving on federal active duty and deployed outside this state.
  3. 3Choose between cancelling and suspending. The deployment ground offers both, and the section treats them as alternatives.
  4. 4Send the notice by one of the routes the statute names. You may post it to the spa’s address specified in the contract, deliver it personally to that address, email it to the address specified in the contract or, if none is specified, to any email address the spa uses for customer service, use a cancellation option on the spa’s website, or use any other manner the contract specifies.
  5. 5Note that the spa has its own duty here — it must notify you of the methods of cancellation or suspension described in the first three of those routes.
  6. 6If you cancelled, expect the money back. All monies paid under the cancelled contract must be fully refunded within thirty days after receipt of the notice of cancellation.
  7. 7If it is not deployment but a move, use the other ground: a change of permanent residence to a location more than twenty-five miles from the health spa or an affiliated health spa is its own cancellation ground, as are the customer’s death or permanent disability.
  8. 8For a contract signed in the last three days, there is a separate route — a new or increased health spa services contract may be cancelled for any reason at any time before midnight of the third operating day after you received a copy of it.
Form
A written cancellation or suspension notice to the spa
File with
The health spa named in your contract
No renewal
Once granted it does not need renewing.
CorrectionThe deployment ground asks for federal active duty and deployment outside this state. Weekend drills, annual training in state, and a mobilisation that keeps you inside Arizona are not obviously inside it — read the wording against your own orders before you send the notice.
Worth knowingThe email and website routes were added to the notice list, so a spa that insists on certified post is asking for more than the section requires. It is also obliged to tell you what the routes are.
Worth knowingThe twenty-five mile relocation ground is not a military provision, but it is the one that catches most permanent changes of station — and it is open to a spouse or dependant on the contract as well.
Known gapWe have not read the enforcement article for this chapter, so we do not state here who you complain to if a spa refuses. Ask that question before you stop paying.

Sources

Why only one source type: The duty falls on a private health spa rather than on a state office, so there is no agency page restating it. The statutory text is the operative document.

This finder provides an informational match, not a government eligibility determination. The responsible agency decides your application.