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Free Claims Assistance — the Department, Plus Three Service Organisations Down the Corridor

The veterans department offers free help to veterans and their family members with claims, applications and appeals to the federal department. It also publishes direct numbers for three national veterans service organisations, all on the same telephone exchange as the department itself.

Verified August 23, 2026

What this benefit is

The veterans department offers free help to veterans and their family members with claims, applications and appeals to the federal department. It also publishes direct numbers for three national veterans service organisations, all on the same telephone exchange as the department itself.

What it's worth: Free accredited help with a claim, an application or an appeal

  • The department states it offers free assistance to veterans and their family members with claims, applications and appeals to the federal department.
  • The department states that any individual providing claims assistance must be accredited by the federal department.
  • The booklet publishes the department’s main office at 550 Foothill Drive, Suite 105, Salt Lake City, with a main number, a toll-free number and an e-mail address.
  • The booklet also publishes direct numbers for three national veterans service organisations that provide free claims assistance — the American Legion, Disabled American Veterans, and the Veterans of Foreign Wars — each on the same 801-326-23xx exchange as the department.
  • The department also runs an appointment booking page.
  • Nothing read this session says the service costs anything or has a residency, discharge or rating test.

Who is entitled to it

  • The department helps veterans and their family members alike.
  • Your home is in Utah.

Not sure whether that describes you?

Answer a few questions about this benefit specifically — we only ask what this one actually depends on, and we stop as soon as we know.

How to claim it

  1. 1Use the accreditation test as your filter. The department states plainly that anyone providing claims assistance must be accredited federally — if the person offering to help is not, that is the answer.
  2. 2Do not pay for a first claim. The department’s help is free, and so is the help from the three national organisations it lists.
  3. 3If the department cannot take you quickly, ring one of the three service organisations directly. They sit on the same exchange and offer the same free service, which is not obvious from anywhere else.
  4. 4Book rather than walk in — the department publishes an appointment page.
  5. 5Family members can come in their own right; the department names them alongside veterans.
  6. 6For a records question rather than a claim, ask about the department’s own discharge archive instead.
Form
No form — book an appointment or telephone the department
File with
Utah Department of Veterans and Military Affairs
Documents you will need
dd214
No renewal
Once granted it does not need renewing.
Worth knowingThe accreditation sentence in the booklet is the most useful line on the page. It is the test that separates a legitimate helper from someone charging a fee for a form, and the department states it without qualification.
Known gapHow many accredited officers the department employs, whether it covers the whole state or only the Salt Lake City office, and what the wait for an appointment is were not established.

Sources

This finder provides an informational match, not a government eligibility determination. The responsible agency decides your application.