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Field Services Veterans Service Officers — Claims Help and a Mobile Outreach Vehicle

The department’s field services division assigns veterans service officers who file VA claims for veterans and their eligible dependants, obtain federal and state benefits, and connect people to transitional housing and medical and behavioural healthcare. The department also runs a mobile outreach vehicle to rural and tribal communities.

Verified August 23, 2026

What this benefit is

The department’s field services division assigns veterans service officers who file VA claims for veterans and their eligible dependants, obtain federal and state benefits, and connect people to transitional housing and medical and behavioural healthcare. The department also runs a mobile outreach vehicle to rural and tribal communities.

What it's worth: A service officer to file the claim, plus referral into housing and care

  • The field services division’s veterans service officers assist veterans and their eligible dependants with filing VA claims and obtaining federal and state benefits.
  • The officers also connect veterans to community resources, with transitional housing and medical and behavioural healthcare named specifically.
  • Information and assistance on federal and state benefits, local veterans programmes and referral services is available at any field office location, and the department publishes a field office locator.
  • The division publishes a named director, a main office telephone number and a departmental e-mail address.
  • The department publicises a mobile outreach vehicle visiting communities around the state, including tribal communities.
  • Nothing read this session says the service costs anything.

Who is entitled to it

  • The officers help veterans and their eligible dependants alike.
  • Your home is in New Mexico.

Not sure whether that describes you?

Answer a few questions about this benefit specifically — we only ask what this one actually depends on, and we stop as soon as we know.

How to claim it

  1. 1Use the department’s field office locator rather than guessing. Assistance is described as available at any field office, but a service officer is assigned per area.
  2. 2Bring the discharge document and any decision letter. The officers file claims, so the paperwork is the work.
  3. 3Ask about the mobile outreach vehicle if the nearest office is a long drive. The department publishes its visits to rural and tribal communities in its events listing.
  4. 4Raise housing and behavioural health in the same conversation as the claim. Connecting veterans to transitional housing and to medical and behavioural healthcare is described as part of the division’s job, not a separate referral you have to earn.
  5. 5Eligible dependants can be helped in their own right — the division names them alongside veterans.
  6. 6If the barrier is getting to an appointment rather than the claim, ask to be handed to the transportation coordinator in the same department.
Form
No form — contact a veterans service officer
File with
Department of Veterans’ Services — field office nearest you
Documents you will need
dd214
No renewal
Once granted it does not need renewing.
Worth knowingTwo divisions of the same department will answer different halves of the same problem: field services files the claim, healthcare coordination arranges the ride and the behavioural health referral. Ask for both by name rather than accepting the first answer.
Known gapThe number of field offices, their addresses, and whether the officers hold national accreditation were not established this session. Nor was the mobile outreach vehicle’s schedule captured beyond the events currently listed.

Sources

This finder provides an informational match, not a government eligibility determination. The responsible agency decides your application.