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Getting to the VA Without a Car — the County Transport Directory

The state veterans department publishes a Veterans Transportation Guide naming, county by county, the unit that carries veterans to medical appointments, its reservation and cancellation numbers, whether it takes wheelchair users, and whether a caregiver may ride.

Verified August 23, 2026

What this benefit is

The state veterans department publishes a Veterans Transportation Guide naming, county by county, the unit that carries veterans to medical appointments, its reservation and cancellation numbers, whether it takes wheelchair users, and whether a caregiver may ride.

What it's worth: A named county transport unit, with its booking number and its wheelchair and escort policy

  • Fares differ by county and the guide does not publish a single figure, so we do not invent one. Several counties describe curb-to-curb service; that is a service level, not a price.

Who is entitled to it

  • You are the veteran, or someone arranging transport for one.
  • Your home is in New Jersey.

Not sure whether that describes you?

Answer a few questions about this benefit specifically — we only ask what this one actually depends on, and we stop as soon as we know.

How to claim it

Deadline: County-set — several counties require booking days in advance
  1. 1Get the guide first. The department publishes the New Jersey Veterans Transportation Guide from its own home page, and it is the only document that names the unit for your county.
  2. 2Find your county’s entry and take four things from it: the organisation or unit, the reservation phone number, the cancellation phone number, and the webpage.
  3. 3Check the two lines that decide whether the service works for you: whether the unit provides transportation to wheelchair-bound veterans, and whether a caregiver or escort is allowed.
  4. 4Book early. Entries in the guide describe advance booking requirements — one county states non-medical trips can be scheduled two days in advance, and another runs its hospital service on set days of the month.
  5. 5Ask about the destination, not just the ride. Several counties run to a specific VA hospital on specific days rather than to any appointment on any day.
  6. 6Call 1-888-865-8387 or email VBB@dva.nj.gov if your county’s entry is out of date. That is the department’s own benefits line and the guide names it.
  7. 7Ask the federal VA separately about beneficiary travel. County transport and federal travel reimbursement are different things, and a veteran entitled to the second should not assume the first is their only option.
Form
None — you book directly with the county unit
File with
The transportation unit for your county, named in the guide
No renewal
Once granted it does not need renewing.
CorrectionThere is no statewide veterans van and no state mileage reimbursement in this guide. What the state provides is the directory; the service is run county by county, and the quality of it is a county question.
Worth knowingThe units differ in kind as well as in hours. Some entries name a county department of public works community transportation division, others a community services organisation, others a dedicated transportation unit — which is why the guide, rather than a single phone number, is the answer.
Known gapWe read the guide as extracted text rather than as a laid-out document, so per-county hours, addresses and fares are not reproduced here — the entry for your county in the guide itself is the authority. The guide also carries no publication date on the pages we could read.

Sources

This finder provides an informational match, not a government eligibility determination. The responsible agency decides your application.