Will VA allow or accept an appeal for more time to procure all the needed documents for a Refunding Claim? Especially when a loan has gone through several different servicers and all documents may have not been transferred to the last servicer now submitting the Refunding claim? All documents are to be submitted with the claim. It is understandable that there are situations in which the documents are more difficult to obtain but we encourage you to work as quickly as possible. We will attempt to work with you to resolve any issues.