BDD and QuickStart exams are requested within 5 days of their completed claim packages. The BDD claim package should be requested at the time of your separation as soon as possible. You can contact the point of intake where you filed your claim if you have not received an exam date within three weeks of filing your claim. The QuickStart claim packages arrive at the regional office of jurisdiction in the state of your permanent residence. Any delays in the exam schedule will be due to the service treatment records not being available at the time the claim was accepted.