Regarding supplemental claims, VA advises what documents will need to be uploaded. If the document cannot be uploaded, is there going to be an alternate method, such as fax or email to present these documents? If you are filing for supplemental claims, VA will precisely tell you about the documents that should be uploaded or if it can be done by sending the documents through a fax or e-mail. All documents need to be submitted electronically on the Service Web Portal through the Document Manager. In exceptional cases due to the unavailability of the Document Manager, the documents should be faxed to the VA and the VA authority will then scan them into VALERI.