Our aim is to provide you the care in the best possible way and for that reason, you are encouraged to give us your feedback. In case you have a problem with your Primary Care Provider, you can discuss it with him/her in person. If your problem remains unresolved, the Patient Advocate at your VA Medical facility can be contacted. The Patient Advocate is qualified to resolve most problems as he or she can contact the concerned staff of VA. Compliments are shared with the involved staff and their reporting officers. For questions regarding eligibility, the Enrolment or Business Office at your local VA medical facility may be contacted.