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Recommend retention options to veterans who do not intend to keep the property

We are trying to reach out to the veteran to bring the loan current. However, there are times when the veteran’s intent is not to keep the property. Do we still have to recommend retention options? Not at all. The documentation of records is necessary to ensure that you have measured and reviewed all loss mitigation options, however, the veteran, estate or the obligor was not interested to keep the property.

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