Home / FAQs / If the customer is on an active repay, should the letter still be mailed?

If the customer is on an active repay, should the letter still be mailed?

Yes, it should be. VA assumes that the borrower needs to be aware of this, and that it is a standard letter that needs to be sent when a repayment plan is active.

Leave a Reply

Your email address will not be published. Required fields are marked *