Home / FAQs / If the customer is a cease and desist customer should the letter still be mailed? What exactly is a cease and desist customer?

If the customer is a cease and desist customer should the letter still be mailed? What exactly is a cease and desist customer?

The letter should not be sent if the client has a court order preventing contact/collection actions. This should be examined by the servicer’s counsel for more exemplified guidance.

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