TSGLI Service branch office that serves you is responsible for reviewing all claims that were refused for the purpose of determining the eligibility of claimants for a TSGLI benefit as OEF/OIF is no longer required now. Although, in order to make sure the claim you have filed is under revision, it is highly recommended to contact the Branch of Service TSGLI office that is designated for you. You must contact with your Branch office of TSGLI service with the aim of ensuring that your claim is currently being reviewed. Your branch office of TSGLI Service will get in touch with you to enable them certifying the payment on your claim in the event that the information provided by you with the original claim can proof the eligibility of yours and the only reason for being denied was the fact that your injury was not incurred in OEF or OIF. Your Branch office of TSGLI service might contact you with the aim of requesting additional information in order to supplement the original claim you made in the event when information provided by you does not proof the eligibility due to the changes and additions in the program. You can make a call to your Branch office of TSGLI service for knowing about the additional required information. Your Branch office of TSGLI service may contact you for the confirmation of your banking information and current address if it determines that you have the potentiality to receive a benefit.