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How is this supposed to work for elderly and disabled older persons?

I just tried the website and could not find an access point for a veteran who is not in DEERS. I spoke to a representative who stated that if a veteran is not in DEERS, VA can add a veteran to DEERS. Is this correct? If so, does it require an in-person visit to a VA regional office? Call VA’s universal contact number at 1-800-827-1000 and choose option 7 for more information. The TRICARE Service Center and VA regional office will assist further. Please visit https://iris.custhelp.com/app/ask and follow the instructions below. -State that you need to be added to DEERS in the “Question” data field and select “add Veteran to DEERS/Upgrade” -Go to the sub-topic “Can’t register” -Select “Question” for the type of inquiry

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