In case you are a veteran and you are not working for the defense department, you should have a Basic eBenefits account, and then it would be upgraded to a premium one. 1. Go to the online eBenefits portal at https://www.ebenefits.va.gov. 2. Hit the Register button at the top right side. 3. Hit the Basic Account button on the left side. 4. Do as the instructions say. 5. After registering for a basic account, visit a VA Regional office to get a premium account after verifying your identity.