Military Retirees can save time by making an appointment for new or renewal Retiree Identification Card Services and DEERS updates. You can save a lot of time by visiting this link: https://rapids-appointments.dmdc.osd.mil and requesting an appointment to update your Identification Card Services and DEERS. All you need to bring is two government issued forms of identification. Sponsors who wish to make any changes or verify their DEERS Record may do so by calling: 800-538-9552. CAC Holders can utilize the RAPIDS Self Service (RSS) by going to: https://www.dmdc.osd.mil/self_service/. If you are an authorized DoD beneficiary then you may create a DS Logon on: https://myaccess.dmdc.osd.mil/identitymanagement/. Customer Service Surveys How are we doing? to provide feedback can be accessed through the link: http://ice.disa.mil/index.cfm?fa=service_provider_list&site_id=822.